Job Description

Job Title

At Fanatics Commerce, we're more than just a leader in licensed sports merchandise we're a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams, we're Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you're ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

Role Overview

How you will make an impact:

• Prioritizes customers' goals based on special needs/specifications, ensuring proper staging of the orders to facilitate expedition.
• Have knockout verbal and written skills to communicate with customer service and customers' traffic departments on a daily basis.
• Slam dunk communication with customer service as well as retail services.
• Various other tasks as assigned include, but are not limited to, the preparation of documents, running Excel reports, and analyzing spreadsheets.
• Computer skills to access the logistics websites of customers to schedule the release and routing for shipments to these customers.

What you bring to the team:

1. Basic computer knowledge.
2. Working knowledge of warehouse management systems, such as Manhattan Activ,e preferred, and the ability to understand TMS.
3. Demonstrated problem-solving skills and analytical skills.
4. Great organizational skills with a winning record of updating data accurately.
5. Excellent written and verbal communication skills.
6. Strong verbal and written bilingual communication skills.
7. Strong computer skills & knowledge of Microsoft Suite Apps.
8. The ability to work in a warehouse home team environment with a winning set of communication skills.
9. Have your game on to work a shift with overtime, as necessary (i.e., flexible hours & days).
10. Familiarity with Professional Sports Leagues and Teams is a plus.
11. Attention to detail.
12. Ability to stand for 8-10 hours, depending on the daily work volume.
13. Ability to regularly lift and/or move up to 25 pounds.
14. Accurately sum up and record data.
15. Other responsibilities as required.

At Fanatics, we value transparency and honesty. If you don't meet every single requirement, that's okay we still want to hear from you! We believe in the power of diverse experiences and talents. If you're excited about the role and confident that you can contribute, don't hesitate to apply. We're genuinely interested in how your unique skills and perspective can help us build something amazing together.

Where You'll Work and What's Required:

• Ability to work in a warehouse environment with extended periods of standing and walking.
• Flexibility to work assigned shifts, including overtime and peak volume periods as needed.
• Ability to lift and/or move up to 50 pounds regularly.
• Strong attention to detail with accurate data entry and documentation.
• Familiarity with professional sports leagues and teams is a plus.
• Other related duties as needed to support shipping and routing operations.

Schedule: Monday-Friday 8 am-4:30 pm

What's in it for you:

• Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you'll be empowered to help shape a culture that celebrates both individual and team successes.
• Benefits: We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future. At Fanatics, we're dedicated to supporting you in all aspects of work and life.

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