Job Description

Responsibilities The Assistant Property Manager upholds Extell Management Services’ brand, reputation, image and standards by effectively managing available resources and services; and achieving residential operations objectives through the successful coordination among employees and residents of Extell-managed residential properties. The Assistant Property Manager assists the Resident Manager and employees of each property in fulfilling the daily activities and requests of the residents on a timely basis; and develops, plans, and coordinates services which promote the maintenance and high standards of Extell-managed residential properties. This position is further responsible for effectively managing and maintaining residential files, certificates of insurance documents, and vendor and tradesman information. The Assistant Property Manager additionally assists with the development and implementation of new resident orientations, creates a robust property management profile for each new resident, actively listens and responds to various inquiries and resolves issues promptly and effectively; assists with managing third‑party working relationships; and timely submits all invoices received. This role is also required to communicate regularly with tenants to ensure on‑time payment of rent and proper adherence to lease agreements and additional riders. Regular payment follow up is expected for both current and past tenants. The Assistant Property Manager is responsible for reporting all liability and property incidents immediately, adhering to company safety and security policies and procedures, and performing other duties as assigned. Qualifications Ideal candidates for the Assistant Property Manager position hold a bachelor’s degree from an accredited university or college and a minimum of three (3) years of experience with on‑site property management within a luxury hotel or residential environment. This position requires effective client service, professional presentation, communication (verbal and written), active listening, judgement, problem‑solving, decision‑making, organizational and time-management skills. It requires strong attentiveness to detail; the ability to perform under pressure and prioritize and multi‑task when presented with competing demands; the ability to quickly assess and respond to various situations; and escalating issues when necessary with utmost discretion and confidentiality. Candidates should be able to work independently and within a team, work a flexible schedule inclusive of weekends and holidays as needed, and have prior experience in MS Office (Excel, Word, Outlook), Yardi, and applicable industry programs. Compensation & Benefits Annualized Salary: $70,000 - $95,000 Medical, Dental, and Vision Insurance Company paid Life and AD’D Insurance Company paid Short and Long Term Disability 401(k) Paid Time Off Paid Holidays Employee Assistance Program Equal Opportunity Employer #J-18808-Ljbffr

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