Job Description

Research Lab Assistant

Starkey is adding a Research Lab Assistant at its global headquarters in Eden Prairie, MN. The Research Lab Assistant supports the successful execution of clinical research studies by ensuring efficient study operations, accurate documentation, and well-maintained lab environments. This role blends administrative, technical, and operational responsibilities and is ideal for someone who is highly organized, detail-oriented, and comfortable managing multiple priorities in a regulated research setting.

Starkey is a world leader in the manufacturing and distribution of advanced hearing technologies. We are in the business of connecting people and changing lives. Our teams come to work each day focused on ensuring people everywhere have the products and services they need to hear better and live better. Founded in 1967 by Bill Austin, Starkey is known for our cutting-edge hearing health innovations, industry-leading research and development, and not being afraid to push the edge of what's possible. We are headquartered in Eden Prairie, Minnesota, have over 5,000 employees in 29 facilities across the globe, and do business in more than 100 markets worldwide.

JOB RESPONSIBILITIES

• Manage study documentation, including electronic storage of consent forms, database entry, and maintenance of organized study records
• Oversee lab supply inventory, track stock levels, and coordinate ordering through approved procurement channels
• Prepare study materials, including assembling binders, printing documents, and organizing participant supplies and paperwork
• Maintain lab spaces to ensure cleanliness, organization, and readiness for active and upcoming studies
• Perform data entry and support data management activities to ensure accuracy, completeness, and compliance
• Export and organize study data for engineering teams using clinical and technical tools
• Complete documentation in accordance with regulatory and study-specific requirements
• Prepare devices for study use, including test box measurements, data exports, and listening checks
• Support hearing evaluations as a Hearing Instrument Specialist (HIS), if trained and interested
• Organize and attach raw data to validation reports in alignment with regulatory standards
• Perform other duties/responsibilities as assigned

JOB REQUIREMENTS Minimum Education, Certification and Experience Requirements

• Education
  • Associate's or Bachelor's degree in a related field (e.g., Life Sciences, Health Sciences, Biomedical Engineering, or similar) preferred
• Experience/Certification
  • 0–2 years of experience in a laboratory, clinical research, healthcare, or healthcare environments
  • Internship, academic lab, or hands-on project experience is highly valued
  • Familiarity with regulatory requirements (e.g., documentation)
  • Experience with data management systems or research tools
  • Hearing Instrument Specialist (HIS) certification or willingness to obtain
  • Experience with hearing impaired patients preferred

Knowledge / Technical Requirements

• Basic understanding of clinical research processes and regulated environments (e.g., documentation standards, data integrity)
• Familiarity with data entry systems, spreadsheets (e.g., Excel), and database tools
• Experience with participant recruitment and scheduling preferred
• Ability to learn and utilize clinical and engineering software/tools for data export and analysis
• Understanding of general lab practices, equipment handling, and safety procedures
• Knowledge of Good Clinical Practice (GCP) principles or willingness to learn
• Exposure to regulatory requirements related to adverse event reporting and study documentation (preferred)
• Basic technical aptitude for preparing and testing devices, including data checks and measurements

Competencies, Skills & Abilities

• Attention to Detail: Ensures accuracy and completeness in documentation, data entry, and reporting
• Organization & Time Management: Effectively manages multiple priorities while maintaining structured systems
• Accountability: Takes ownership of tasks and follows through on commitments in a timely manner
• Adaptability: Learns quickly and adjusts to changing study needs, tools, and processes
• Collaboration: Works effectively with cross-functional teams including research, engineering, and clinical staff
• Communication: Clearly communicates status, issues, and updates to team members and stakeholders
• Problem Solving: Identifies issues and takes initiative to resolve them or escalate appropriately

WORK CONTEXT Working Conditions

• Standard office conditions
• Regular attendance
• Responsiveness to reasonable, job-related directives as given by the manager

Equipment Operation Standard office equipment

Salary and Other Compensation: The target rate for this position is between $20.36 to $27.76/hr. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits: The following benefits for this position, subject to applicable eligibility requirements, include medical, dental and vision insurance, 401(k) retirement plan with company match, company-paid life and short-term disability insurance, long-term disability insurance, employee assistance plan, hearing aid benefits, Paid Time Off, paid holidays, paid floating holidays, paid volunteer service day, paid paternity and maternity leave and tuition reimbursement

This position is eligible for a bonus based upon performance results. There is no guarantee of payout.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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