Import Coordinator
Location: Wood Dale, IL
Schedule: Monday–Friday, 8:00 AM–5:00 PM
The Import Coordinator supports import shipments from arrival through final delivery, ensuring accurate documentation, timely customs clearance, and strong customer service. This role handles shipment coordination, data entry, billing, vendor communication, and issue resolution.
Key Responsibilities
Coordinate import shipments with customers, vendors, trucking companies, and warehouses
Prepare and submit data to U.S. Customs and Border Protection and other agencies (e.g., FDA)
Review and process import documentation for accuracy and compliance
Track shipments and provide timely updates to customers
Arrange trucking, drayage, and warehouse receiving
Approve vendor invoices and submit for payment
Generate customer invoices and arrange terminal payments (PierPass, CargoSprint, PayCargo)
Maintain accurate shipment records and files
Resolve shipment issues to ensure timely clearance and delivery
Ensure all work meets deadlines and compliance requirements
Qualifications
2+ years of experience in import logistics and/or customs brokerage preferred
Knowledge of U.S. Customs procedures and import documentation
Strong organizational, data entry, and time management skills
Excellent communication and customer service skills
Ability to manage multiple shipments in a fast-paced environment
Proficient in Microsoft Office; Tradepoint experience is a plus
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