Job Description

Pharmaceutical Sales Representative

The hybrid pharmaceutical sales representative is a unique blend of remote engagement and in person field visits regionally. As an Amplity Employee you will receive a base salary, bonus, attractive benefit package including medical, dental, vision, long-term, short-term disability, 401K, generous PTO, paid holidays and more. Please apply at once if the below is a fit for you.

The Hybrid (HSR) is responsible for engaging Health Care Professionals (HCPs) in telephone, virtual, or in-person conversations to promote assigned Client product, maximize the product's selling potential, and meet program and Client objectives. The HSR achieves this by developing and maintaining relationships with HCPs and by educating them about product features, benefits, safety profile, and approved indications to ensure appropriate patient use. The HSR utilizes approved tools for product promotion and maintains a competent level of product, program, and customer activity knowledge. The HSR is expected to collaborate with Client field-based teams and Management.

Essential Duties/Responsibilities:

• Manage daily sales call activity according to defined expectations, with the purpose of influencing customers and increasing product sales.
• On behalf of Client, promote Client's product(s) via the telephone or virtual calls (outbound and/or inbound calls), or in person by engaging assigned HCP targets in, in-depth product discussions to attain individual territory and company goals for sales, market share etc.
• Profile and manage targeted list of HCPs and provide value-added benefits to grow product volume.
• Create and implement business plans to achieve territory and business goals.
• Maintain call productivity and metrics that are required by program.
• Achieves quarterly Client sales quotas.
• Effectively and persuasively communicate with customers using effective selling, listening and negotiation skills, proper terminology and approved messaging, and effectively use approved promotional aids.
• Maintain thorough knowledge of Client product(s) and program.
• Verify and complete required data entry in Amplity/Client CRM systems, such as details of the target's responses, call activity, product orders, and any follow-through actions.
• Listen and respond appropriately to customer needs and questions within program timelines.
• Partner and collaborate with Client field sales Account Managers and Client Sales Managers to plan territory coverage when required.
• Create and maintain a positive impression with Client and Client's customers.
• Prepare reports for Management as needed.
• Fully comply with all laws, regulations, and Amplity Policies, Code of Conduct, all privacy and data guidelines, and relevant state and federal laws and regulations.
• Participate in teleconference and live (when required) National, Regional and District Meetings and training sessions and represent Client at National and/or local Conventions when applicable.
• Must be able to fly and drive to and around customer offices within the assigned region, during field sales activities, and hold a valid driver's license.
• Other projects as assigned.

Key Working relationships:

• Report to Amplity Sales Manager or Program Director.
• Work closely with other team members assigned to the program and members of Amplity home office support.
• Maintain a positive working relationship with customers and Client contacts.

Education and Experience:

Required:

• Bachelor's degree from an accredited university or college.
• A minimum of 2+ years of previous sales experience or relevant professional experience, with proven record of success.
• Flexibility to cover multiple time zones as needed.
• Ability to travel, including regular regional air travel, up to 50% of applicable working days.
• Colleagues in customer-facing roles within our Commercial and Medical Solutions teams may be expected to maintain required credentials, including vaccination status. This ensures compliance with standards for patient and colleague safety
• Valid driver's license with safe driving record

Preferred:

• Account and territory management experience.
• Inside Sales or Contact Center experience.
• Aesthetics experience.

Knowledge, Skills, and Abilities:

• Excellent verbal, written, and interpersonal communication skills.
• Clear, articulate and grammatically sound speech, professional demeanor, and excellent phone manner and communication skills.
• Strong focus on providing customers with superior support and service.
• Ability to learn, understand, and communicate complex information over the telephone.
• Strong rapport-building skills and active listening skills.
• Excellent selling, closing, persuasion, and presentation skills.
• Ability to display high levels of initiative, effort, and commitment to successfully complete projects and assignments.
• Ability to comprehend and communicate complex technical/medical terminology and to maintain the required technical expertise including competitive product knowledge.
• Must be self-motivated and disciplined.
• Good organizational and planning skills, strong attention to detail and accuracy.
• Ability to work independently and as a team member.
• Flexibility and ability to handle multiple tasks simultaneously.
• Must be able to deal with people at all levels inside and outside of the Company.
• Demonstrated technical aptitude and working proficiency in Microsoft Word, Excel, and Outlook.
• Must be able to successfully complete Client trainings in their entirety (home study and live training) and meet all training expectations in order to proceed to servicing Client's customers within the parameters of the program.
• Must be able to drive to and around customer offices within the assigned region, during field sales activities, and hold a valid driver's license.

Key Performance Competencies:

• Interpersonal Savvy
• Customer Focus
• Business Acumen
• Driving for Results
• Decision Quality
• Dealing with Ambiguity
• Planning
• Motivating Others

Colleagues in customer-facing roles within our Commercial and Medical Solutions teams may be expected to maintain required credentials, including vaccination status. This ensures compliance with standards for patient and colleague safety.

Credentialing Requirements:

As a representative of a pharmaceutical company, you may be required to submit and maintain credentials, such as training, vaccinations, and other job-related documentation to gain access to hospitals or healthcare providers. It is the Company's expectation that you comply with the requirements outlined by the facilities on your call plans.

Additionally, certain geographic jurisdictions or hospital systems have requirements to apply for and obtain a representative license. At this time, representatives working in the District of Columbia, City of Chicago, State of Nevada, State of Oregon, or those associated with Jackson Memorial Health in Miami-Dade County Florida may be required to obtain specific licenses. This list may be subject to change, including the potential for additions or modifications. In the event of any significant changes, you will be notified accordingly.

EPIIC Values:

All positions at Amplity have a responsibility to demonstrate our EPIIC Values in order to uphold our high-service standards.

Excellence: We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude.

Passion: We love what we do. Our energy inspires, engages, and motivates others.

Innovation: Our ideas set us apart. We are curious and bold and challenge traditional ways of working.

Integrity: We are open, honest, and transparent. We do the right thing with courage and understanding.

Collaboration: We are better together. We actively seek the participation of others to achieve greater outcomes.

About Us:

Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80's as Physician Detailing Inc., or in the 00's as part of Publicis Health, the companies that came together in 2019 to form Amplity have delivered contract medical, commercial + communications excellence for 40+ years.

Our people-driven, tech-enabled DNA fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out. With a deep grasp on product lifecycles, marketing hurdles, operational nuances + the

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