HVAC Service Manager/Operations Manager Job at gpac, Skokie, IL

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  • gpac
  • Skokie, IL

Job Description

Residential Service Manager Location: Chicago, IL Competitive Compensation + Bonus + Benefits A growing and highly respected mechanical contractor is actively seeking a Residential Service Manager to lead and oversee residential HVAC service operations in the Chicago market. This is an excellent opportunity for a strong service leader who knows how to manage technicians, improve operations, drive customer satisfaction, and build a high-performing service department. Responsibilities Oversee daily residential HVAC service operations Manage and support service technicians and dispatch flow Improve scheduling, productivity, and customer experience Handle escalated customer concerns and service agreements Monitor department KPIs, profitability, and performance Help grow and strengthen the residential service division Qualifications Residential HVAC service leadership experience Strong operations and customer service background Experience managing technicians and field teams Knowledge of service agreements and maintenance programs Ability to lead in a fast‑paced environment Strong communication and organizational skills Ideal Backgrounds Residential Service Manager HVAC Service Supervisor Service Operations Manager Lead Residential Technician HVAC Field Supervisor All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. #J-18808-Ljbffr gpac

Job Tags

For contractors

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