Job Description

Job Description

Job Description

Position Overview

The Maintenance Technician is responsible for maintaining the physical integrity of the hotel at all times. This role ensures a safe, functional, and attractive environment for our guests—many of whom are athletes and families visiting for tournaments. You will perform a variety of skilled and semi-skilled tasks across plumbing, electrical, HVAC, and general carpentry to uphold the high standards of the Holiday Inn Express brand.

Key Responsibilities

• Preventative Maintenance: Execute the "Guest Room Preventative Maintenance" (PM) program, ensuring every room is inspected and refreshed (testing outlets, checking PTAC units, caulking tubs, and checking locks) on a rotating schedule.
• Rapid Response: Address "Guest Call" work orders immediately to resolve issues with TVs, Wi-Fi, plumbing leaks, or climate control, ensuring minimal disruption to their stay.
• Mechanical Systems: Monitor and perform basic repairs on commercial laundry equipment, kitchen appliances, and the hotel's HVAC/PTAC systems.
• Pool & Safety: Maintain the indoor/outdoor pool, including daily chemical testing and logging to ensure compliance with health department regulations.
• Curb Appeal: Maintain the exterior of the property, including the parking lot, lighting, and basic landscaping, to provide a great first impression for arriving teams.
• Safety Compliance: Regularly inspect fire extinguishers, emergency lighting, and exit signs. Maintain accurate logs of all repairs and inspections.

​​​​​​​ Requirements & Qualifications

• Experience: Minimum of 1–2 years of experience in general maintenance (hospitality experience is a plus).

• Technical Skills: Proficiency in basic plumbing (unclogging drains, fixing leaks), electrical (replacing switches/ballasts), and carpentry (drywall repair, painting).

• Physical Ability: Must be able to lift up to 50 lbs regularly, climb ladders, and work in confined spaces or various weather conditions.

• Communication: Ability to interact professionally with guests and coordinate closely with the Front Desk and Housekeeping teams.

• Certifications: CPO (Certified Pool Operator) or EPA/HVAC certification is a major plus but not always required at entry.

Why Join Our Team?

• Stability: Work in a high-demand location with a steady flow of sports and business travel.

• Training: Gain experience with IHG-specific maintenance systems and brand standards.

• Employee Perks: Competitive pay and significant discounts on IHG hotels globally for you and your family.

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