A leading federal IT firm is seeking a Junior Customer Service Representative to provide entry-level technical support for enterprise IT services. The role involves initial troubleshooting, recording incidents, and guiding users in a highly regulated environment. Ideal candidates should have an Associate’s degree or equivalent experience, along with strong problem-solving and communication skills. Compensation ranges from $20.83 to $26.25 per hour, depending on qualifications and experience. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
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