Job Description

• 5 years of experience minimum in digital and/or advertising content strategy for user experience
• Client relationship and presentation experience
• Diverse client list encouraged, e.g., corporate, .gov, nonprofit, retail, restaurant, entertainment, education, health care, financial services
• Website and app content strategy experience required
• Familiarity with style guides, especially The Chicago Manual of Style
• Experience creating voice and tone style guides for clients highly encouraged
• Comfortable working on-site with our team
• Experience working on project teams that include UX, visual design, front-end developers, and copywriters
• Diverse portfolio samples encouraged, e.g., website and app projects, digital and/or traditional marketing, internal communications and change management strategy, creative brand development, user experience strategy, campaign strategy & design
• Working understanding of enterprise content strategy including content audits, gap analysis, governance models, CMS framework, and change management strategies.
• Experience working with content matrix design, digital user personas, user journeys, audience touchpoints, taxonomies, and social media opportunities
• An understanding of SEO best practices
• Some experience with copywriting for digital user experience is desired.

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