Job Description

Assistant Store Manager – The UPS Store (Retail Customer Service & Operations)

Location: Multiple openings across Nassau County, Long Island, NY

Pay Range: $40,000–$45,000/year (based on experience)

Job Type: Full-time

Schedule: Morning, Afternoon, and Weekend shifts available

Join Our Team

Are you ready to take the next step in your retail career and lead a high-performing team? At The UPS Store, we’re looking for a motivated and dependable Assistant Store Manager who’s passionate about customer service, teamwork, and operational excellence.

As an Assistant Store Manager, you’ll play a key role in daily operations, guiding associates, supporting sales growth, and ensuring each customer leaves with a positive experience.

We are a locally owned franchise group operating 10+ locations across Long Island, NY (Syosset, Jericho, Plainview, Greenvale, Garden City, Garden City Park, Great Neck, Wantagh, Rockville Centre, and Huntington Station). We combine the strength of a global brand with the personal, community-focused touch of a family-run business.

What You’ll Do

• Lead by example while supporting daily store operations
• Recruit, train, schedule, and coach associates to achieve performance goals
• Provide hands-on support for shipping, packing, printing, and customer service
• Ensure the store is organized, clean, and operating efficiently
• Assist the Store Manager in monitoring expenses, sales, and profitability
• Maintain accurate employee timesheets
• Oversee inventory management and supply ordering
• Execute local marketing and community outreach initiatives
• Open and close the store as needed, maintaining security and service standards

Why You’ll Love Working Here

• Competitive salary with advancement opportunities across 10+ locations
• No late nights — stores close at 7:30 PM weekdays, 5:00 PM Saturday, 3:00 PM Sunday
• Paid training and ongoing leadership development
• Medical, dental, and vision insurance
• Paid sick time and holidays
• 401(k) with company match
• Employee discounts on products and services
• Uniforms provided and free parking

What We’re Looking For

• 2–3 years of customer-facing retail supervisory or management experience
• High school diploma or GED required (college coursework or degree preferred)
• Strong leadership and communication skills
• Financial awareness or previous P&L exposure preferred
• Proficiency with Microsoft Office, Adobe Suite, and POS systems
• Friendly, organized, and professional demeanor
• Available to work weekends as needed
• Physically able to lift up to 70 lbs and perform retail functions

Compensation: $40,000–$45,000 annually (based on experience)

Job Type: Full-time

We are an equal opportunity employer committed to providing a welcoming, inclusive workplace for all employees.

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